Privacy Policy

1. Information We Collect

We collect the following types of personal information from you when you interact with our Website:

• Name: To identify you and personalize your experience.

• Email Address: To communicate with you about your orders or inquiries.

• Phone Number: To contact you regarding your orders if necessary.

• Shipping Address: To deliver your floral orders to the correct location.

• Payment Information: To process your purchases securely (e.g., credit card details).

• Order History: To keep a record of your past purchases for your convenience.

How We Collect Your Information

We collect this information in the following ways:

• Contact Pages: When you submit inquiries or requests through our contact forms.

• Checkout Process: When you place an order and provide details to complete your purchase.

• Cookies: We use cookies to process orders and recognize returning customers for a seamless experience. Cookies are small data files stored on your device that help us improve our Website’s functionality. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your floral orders.

• To deliver your purchases to the provided shipping address.

• To communicate with you about your orders or respond to your inquiries.

• To recognize returning customers and enhance your shopping experience.

• To maintain records of your order history for future reference.

3. Sharing Your Information

We do not share, sell, or disclose your personal information with any third parties, except as necessary to comply with applicable laws or legal processes (e.g., responding to a subpoena or court order). Your data remains with us and is used solely to operate our online floral shop.

4. Cookies and Tracking Technologies

We use cookies to process orders and recognize returning customers. These cookies do not collect additional personal information beyond what is necessary for these purposes. You may disable cookies through your browser settings, but this may affect your ability to place orders or use certain features of the Website.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can ask us to correct inaccurate or incomplete data.

• Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.

To exercise these rights, please contact us via the contact page on our Website (https://FloralTherapyLLC.net). If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), such as the right to opt out of the sale of your data (though we do not sell data).

6. Children’s Privacy

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by posting the updated policy on our Website with a revised “Last Updated” date. We encourage you to review this page periodically.